Mijily · Security
Information security is one of Mijily's top priorities. Please read the following carefully to protect your personal and financial safety.
⚠ Important Notice Mijily Taiwan Circular Footwear (Dier International Co., Ltd.) will never contact you by SMS or phone to request your bank account details, credit card information, or ask you to visit a bank or operate an ATM. If you receive such a request, stop immediately and report it to the 165 Anti-Fraud Hotline.
Stay AlertWatch out for these situations.
Unknown caller IDsBe especially cautious of calls from numbers beginning with "+", "+2", or "+886". Fraudsters often spoof numbers to impersonate companies, banks, or government agencies.
Suspicious links and unknown friend requestsAvoid clicking unknown links, accepting LINE friend requests from strangers, or responding to suspicious messages.
Requests for sensitive information or account accessIf a caller asks for your bank account password, credit card details, or asks you to perform online banking or ATM transactions, refuse immediately and call your bank's official customer service to verify.
Common scam scripts: duplicate orders or accidental installment setupScammers often use claims of "duplicate orders" or "accidental installment enrollment" to gain trust before asking you to access your bank account. If any banking transaction is mentioned, call your bank's official line directly to confirm.
Update your passwords regularlyWe recommend updating your passwords regularly, using strong passwords with a mix of upper and lowercase letters and numbers, and avoiding entering your account credentials on public computers.
If in doubt, verify through official channels.
If you receive a suspicious call or message, please call the National Police Agency's 165 Anti-Fraud Hotline, or contact Mijily directly through our official channels during service hours. The contact methods listed below are the only officially recognised ways to reach us — please do not share personal information through any other channel.
Anti-Fraud Hotline 165
165 Anti-Fraud Network — National Police Agency Available 24 hours · Free to call
Mijily Official ChannelsCustomer Service
Email mijilymedia@gmail.com
Phone 04-24620966
Hours Monday–Friday, 09:00–17:00 (excluding public holidays)
Mijily Taiwan Circular Footwear (Dier International Co., Ltd.) wishes you peace, health, and joy every day.
